Since yesterday i have not been able to login to my shopify admin. I’m trying to log into an old account of mine to look into reactivating the store my organisation shut down a couple of years ago. Hi shopify community, i urgently need help accessing my shopify account that i originally created using google login only (no password was ever set).
Unfortunately, after logging in, i keep being. No one has ever contacted us about the issue and after the massive shopify downfall nothing. I have tried on multiple browsers (chrome & safari) on multiple computers using various methods to get to.
If you’ve lost access to your shopify store due to a device change and no longer have recovery codes or the authenticator app set up, don’t worry—there’s a way to resolve this. Hello, i am unable to login to my account as it’s asking for a code after entering my credentials but i never set one up. In the meantime, adding a. I cannot access my shopify account at all.
What you are seeing here is the result of using shopify’s “new customer accounts” system, where the login/registration page is hosted directly by shopify.