Learn about the windows get help app, including what it does and how to launch it. Get support for windows and learn about installation, updates, privacy, security and more. How to sign in, the desktop components, file explorer, and browse the web with microsoft edge.
If you are using an older version of windows or a mobile device, please skip to general troubleshooting steps. Find solutions to common problems, or get help from a support agent. If you are using a windows 11 device, start by running the automated audio troubleshooter in the get help app.
Run the troubleshooter in get help Pc health check app brings you up to date info on your windows device health, helping you take action to improve your device performance and troubleshoot performance problems. If one of these resolves your problem, close the app and continue working. Learn how to get ready for the windows 11 upgrade, from making sure your device can run windows 11 to backing up your files and installing windows 11.
Meet windows 11 and learn the basics: Search for help on the taskbar, use the tips app, select the get help link in the settings app, or go to support.microsoft.com/windows. After you run any troubleshooter, get help provides details on any findings and suggestions for possible remedies. It will automatically run diagnostics and attempt to fix most audio problems.