Yes, there are a few exceptions: Plum points cannot be redeemed on ebooks, american girl, lego® mindstorms, plum+ memberships and renewals, indigo experiences, gift cards, love. If you use the same email address with other online accounts make sure to choose a new and unique password for indigo.
Why is my online account balance closing? Items purchased in one of our stores can be returned to any location. If browsing for items, the item details page will indicate if your item is available for pickup in store and when it’s available.
There are offers that are exclusive to your account, and require you to be signed in to your indigo account, to be able to use the promo code (this includes promotions like the birthday discount. Indigo is thrilled to launch a modernized digital experience. Items that can't be returned are listed here: Select your store at indigo.ca or the indigo app.
As part of this, we must first close online account balances on september 19,.