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To determine the effect of role stress on performance of frontline employees,to establish the effect. The study was guided by five objectives, namely; The overall aim of this study was to investigate the roles of workplace stressors on job performance among frontline employees at selected star hotels in nairobi city county, kenya
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Our study may contribute to the development of tailored clinical interventions for different aggression clusters. To achieve affective commitment, the workplace environment should be free from aggressive behaviours which affect employees' Our study presents a novel paradigm to investigate proactive aggression during competitive interactions.
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Ggression and affective commitment in selected five star rated hotels in nairobi central business di trict, kenya.
Reactive aggression is the tendency to engage in emotionally driven aggressive responses to perceived provocation, whereas proactive aggression is the tendency to engage in premeditated aggressive behaviors in the service of goal attainment. Objective of the study was therefore to investigate the role of workplace stressors on performance of frontline employees in three, four and five star rated hotels in nairobi city county, kenya. Our results indicated that cognitive and affective empathy are reduced in adolescents with high levels of reactive and proactive aggression. Moi university open access repository masters theses school of tourism, hospitality and events management please use this identifier to cite or link to this item.
This study examined the relationship between proactive relational aggression and affective commitment. After accounting for proactive aggression, reactive aggression was predicted by impulsivity, both at the initial level and in change over time. Results support that proactive and reactive aggression are unique constructs with separate developmental trajectories and distinct covariates.
